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Package Tracking Guide: What USPS Statuses Mean
Understand what USPS tracking statuses mean and learn what to do if your package is delayed, stuck, or shows as delivered but is missing. Get clear guidance on your next steps.
By Hamdi Saidani.
How to Track Your USPS Package
You can track any USPS package with a tracking number using these methods:
USPS.com
Go to usps.com/track and enter your tracking number (USPS numbers are 13 to 34 characters).
USPS Mobile App
Download the free USPS Mobile app to track packages and get push notifications.
Text Tracking
Text your tracking number to 28777 (2USPS) to get status updates via SMS.
Informed Delivery
Sign up for free daily emails that preview your incoming mail and packages.
USPS Tracking Number Format
USPS tracking and label numbers are between 13 and 34 characters long. You will find yours on the receipt or the shipping label.
What Do USPS Tracking Statuses Mean?
USPS tracking statuses indicate where your package is in the delivery process. "Accepted" means USPS received it. "In Transit" means it's moving between facilities. "Out for Delivery" means it's on the truck for delivery today. "Delivered" confirms successful delivery to the address.
Shipping Label Created, USPS Awaiting Item
What it means: A label exists, but the package has not been given to USPS yet
Your action: Ask the sender: USPS does not have the package yet
Accepted at USPS Origin Facility
What it means: USPS has received your package
Your action: None needed - package is in the system
In Transit to Next Facility
What it means: Package is moving between sorting centers
Your action: Normal: this scan can repeat on different days while the package travels
Arrived at USPS Facility
What it means: Package reached a major sorting hub
Your action: None needed - processing continues
Out for Delivery
What it means: Package is on the delivery truck
Your action: Expect delivery today
Delivered
What it means: Package was delivered
Your action: Check mailbox, porch, or secure location
No Access to Delivery Location
What it means: Carrier couldn't access delivery location
Your action: Redelivery will be attempted next business day
Alert: Delivery May Be Delayed
What it means: Issue encountered (weather, volume, etc.)
Your action: Wait for the next scan; USPS accepts a Missing Mail search starting 7 days from mailing
Common Tracking Scenarios Explained
Package Stuck "In Transit" for Days
Tracking does not update at every stop, so it can go quiet between processing facilities, especially on long routes.
ParcelsZen lists 7 common reasons tracking stops updating: Why Tracking Stops Updating.
Missing Mail search starts 7 days from mailingShows "Delivered" But No Package
The package may have been left in an unexpected spot. Check the front door, back door, mailbox, garage, neighbors, apartment office, or any secure location you've designated.
Check around, then contact your Post Office"Label Created" But No Movement
USPS says a label has been created but the package has not been given to USPS yet. Contact the sender with any questions.
Contact the senderWhy Is My USPS Package Delayed?
USPS packages can be delayed due to weather events, high volume periods, facility backlogs, or address issues. USPS posts service alerts when severe weather or other events may delay processing, transport and delivery. International packages must also clear customs in the destination country.
Weather Events
Severe weather can delay processing, transport and delivery; USPS posts service alerts
Peak Seasons
Busy holiday season: USPS publishes recommended last mailing dates
Facility Backlogs
Major sorting hubs occasionally experience processing delays
Address Issues
Incomplete or incorrect addresses require manual correction
Customs (International)
International packages must clear customs in the destination country, which can add days or weeks
What To Do If Your USPS Package Is Missing?
If your USPS package is missing, you can file a Missing Mail search request at usps.com starting 7 days after the mailing date.
For Priority Mail Express, a missed guaranteed date also lets you request a postage refund 2 to 30 days after mailing (30 to 60 days if you also bought an extra service).
Your local Post Office can help before then.
Wait the appropriate time
Missing Mail search: starting 7 days from mailing. Priority Mail Express refund for a missed guaranteed date: 2 to 30 days after mailing (30 to 60 with an extra service)
File a Missing Mail Search Request
Go to usps.com and submit a Missing Mail request with your tracking number and package details
Contact your local Post Office
Submit a service request to your local Post Office on usps.com with your tracking number
File an insurance claim if applicable
If it was insured (Priority Mail and Ground Advantage include $100), file a claim at usps.com: for a lost package, from 15 to 60 days after mailing (from 7 days for Priority Mail Express)
Frequently Asked Questions
What does 'In Transit to Next Facility' mean?
It means your package is moving through the USPS network. USPS says this scan may appear several times, from the same facility or on different days.
If the package is past its expected date, you can submit a Missing Mail search request starting 7 days from mailing.
How long is a USPS tracking number?
USPS says tracking and label numbers are between 13 and 34 characters.
In USPS's own examples, domestic numbers are 22 digits, like 9400 1000 0000 0000 0000 00 for USPS Tracking, while Priority Mail Express and international numbers can be 13 characters, like EA 000 000 000 US.
You will find yours on your receipt or on the label.
How long is a USPS shipping label good for?
For a label you buy on usps.com (Click-N-Ship), USPS says it must be used as it was printed, and not being able to print it by 11:59 pm on the ship date you picked is a reason to ask for a refund.
An unused label can be refunded online within 30 days of creating it, or by emailing the Click-N-Ship Help Desk up to 60 days. For labels bought from other companies, check that company's rules.
Why does my package say 'Delivered' but I don't have it?
The package may have gone to a neighbor or an unexpected spot. Check with neighbors, your mailroom and any safe place.
If it has been more than one postal business day since the Delivered scan, USPS asks you to submit a service request to your local Post Office on usps.com.
USPS accepts a Missing Mail search request starting 7 days from the mailing date.
How long should I wait before filing a missing mail claim?
USPS accepts a Missing Mail search request at usps.com starting 7 days from the mailing date.
For Priority Mail Express, a missed guaranteed date also lets you request a postage refund 2 to 30 days after mailing, or 30 to 60 days if you also bought an extra service (not for items to or from Alaska and Hawaii).
What does 'Alert: Delivery May Be Delayed' mean?
USPS says an Alert status means a delay could have happened, for example from weather or other natural events. Check USPS Service Alerts first. You can submit a Missing Mail search request starting 7 days from mailing.